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Jurnal Keperawatan Indonesia
Articles
VIEWS: 523
10.7454/jki.v25i3.2525
Submitted: 2023-01-19
Published: 2022-11-30

Counselors’ Experiences with Infant and Young Child Feeding Tele-Counseling: A Phenomenological Study

Faculty of Nursing, Universitas Indonesia, Depok 16424
Faculty of Nursing, Universitas Indonesia, Depok 16424
Indonesian Breastfeeding Center, Jakarta 12610
Faculty of Nursing, Universitas Indonesia, Depok 16424
National Defense Medical Center, Taipei
Faculty of Medicine, Universitas Padjadjaran, Bandung 41061
Indonesian Breastfeeding Center, Jakarta 12610
Save the Children Indonesia, Jakarta 12720
counselor experiences infant and young child feeding tele-counseling COVID-19 pandemic phenomenology

Abstract

The global COVID-19 pandemic has influenced the intervention delivery of Indonesia’s stunting reduction program. In this context, e-counseling can be adapted as an innovative approach to deliver interventions. This study aimed to explore counselors’ experiences when conducting tele-counseling. The five participants in this phenomenological study were counselors who had received breastfeeding and infant and young child feeding (IYCF) counseling training and participated in counseling service activities. The participants were selected using a purposive sampling technique. In-depth interviews were conducted with each of the participant until data saturation was reached. Each interview was transcribed and analyzed using thematic analysis method. Four themes were found in this study: exciting experiences, essential counseling skills, privacy concerns, and tele-counseling as service solution. The recommendation derived from this study is to continue the IYCF tele-counseling program as a service solution at health facilities.

 

Abstrak

Pengalaman Konselor Telekonseling Pemberian Makan Bayi dan Anak: Studi Fenomenologi. Pandemi global telah memengaruhi program penanggulangan stunting di Indonesia. Pendekatan e-konseling merupakan intervensi inovatif yang dapat diadaptasi dalam situasi ini. Penelitian ini bertujuan untuk mengeksplorasi pengalaman konselor saat melakukan telekonseling. Sebanyak lima partisipan adalah konselor yang pernah mengikuti pelatihan konseling menyusui, pelatihan konseling Pemberian Makan Bayi dan Anak (PMBA) serta melakukan kegiatan layanan konseling dalam program telekonseling PMBA. Partisipan dipilih dengan menggunakan teknik purposive sampling. Setiap partisipan mendapatkan sesi wawancara mendalam satu per satu hingga saturasi data tercapai. Setiap wawancara kemudian ditranskripsi dan dianalisis menggunakan metode analisis tematik. Ada empat tema yang ditemukan dalam penelitian ini, yaitu pengalaman yang menyenangkan, keterampilan konseling yang esensial, perhatian terhadap privasi, dan konseling jarak jauh sebagai solusi layanan kesehatan. Rekomendasi penelitian ini adalah melanjutkan program telekonseling sebagai solusi layanan di fasilitas kesehatan.

Kata Kunci: fenomenologi, pandemi COVID-19, pengalaman konselor, telekonseling pemberian makan bayi dan anak

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How to Cite

Waluyanti, F. T., Rustina, Y., Fudla, H., Nurhaeni, N., Liaw, J.-J., Arya, I. F. D., Milawati, M., & Yani, F. D. (2022). Counselors’ Experiences with Infant and Young Child Feeding Tele-Counseling: A Phenomenological Study. Jurnal Keperawatan Indonesia, 25(3), 145–154. https://doi.org/10.7454/jki.v25i3.2525